Jacobo's is IT Park's newest foodie. Step inside, and you'd see that the interior is all at once intimate, homey, and elegant. Their menu boasts of unique blends of Filipino, American, and what-else. They also have an all-you-can-eat plated breakfast for only a hundred pesos (about 2 dollars).
Impressed, hubby and I decided to check it out. I first ordered pancakes with bacon. I loved the pancake! It had notes of mango in it. Hubby had orange-glazed tocino, which for him, tasted like conventional tocino. "Nothing exceptional" he said.
My next order - adobo hash. It was too salty for my taste, and hubby didn't like it either. I downed it with a glass of water. Hubby's second order was Chorizo Pinoy, which didn't taste so good either. We were going to order a third helping (I wanted to have the pancakes again) but we didn't like their service.
Let me tell you what happened: Nobody explained to us fully, how plated all-y0u-can-eat works. Cebu has a lot of all-you-can-eat places, but most of them are buffet. Hubby had a couple tablespoons of rice left in his first order, but they reprimanded him (the supervisor did!), and they made us wait 20 minutes to be served his second order. I only had to wait 5 minutes for my second order.
I politely asked for a Customer Feedback questionnaire, but they didn't have one. I insisted on a piece of paper, so they gave me one, and when I asked for the name of the supervisor or the owner of the place, no one would tell me! Everyone, specially the manager was unprofessional and the thing is, that's no way to run a restaurant specially if the food is not even that great to begin with.
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